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Frequently asked questions

Answers to the questions clients ask most

Everything you need to know about working with INSABHI. Cannot find your answer? Just ask.

FAQ

General

What does INSABHI do?

INSABHI PVT LTD is an ERP, AI and software engineering company. We implement and customise all major ERPs, build custom software, mobile apps and websites, and deliver AI and automation, integrations, IoT, server security, system optimization, cloud and analytics services.

Where are you located?

We have offices in Ukhra, West Bengal and Noida, Delhi NCR, India, and we serve clients in India and internationally.

How long have you been in business?

We have been delivering ERP and software projects since 2018, first as SL TECH ERP SOLUTION. In 2024 the business was incorporated as INSABHI PVT LTD, with the same team and clients.

Are SL TECH ERP SOLUTION and INSABHI the same company?

Yes. SL TECH ERP SOLUTION was our original name from 2018. In 2024 we incorporated as INSABHI PVT LTD. Existing contracts, support and relationships continue unchanged.

What size of companies do you work with?

Mostly small and mid-sized businesses, from founder-led companies to established manufacturers and distributors with hundreds of employees.

FAQ

Projects & pricing

How much does a project cost?

It depends on scope. After a free discovery call we provide a detailed estimate, either fixed price or capped time-and-material, before any commitment.

How long does a typical project take?

A corporate website can take a few weeks. A multi-module Odoo implementation typically takes two to four months. You get a detailed timeline in our proposal.

Do you require a large upfront payment?

No. Payments are tied to milestones, so you pay as you see progress.

Can you work with our existing developers?

Yes. We can augment your team, take over parts of the work or act as technical leads.

FAQ

Working together

How do we communicate during the project?

Through your preferred tools (Slack, Teams, email, WhatsApp, video calls) with weekly reports and sprint demos.

Who owns the code?

You do. All source code and intellectual property are assigned to you on payment.

Do you sign NDAs?

Yes, as standard, before we discuss confidential details.

What happens after launch?

Every project includes a post-launch support period, and we offer ongoing support plans with defined response times.

FAQ

Odoo ERP

Is Odoo suitable for my industry?

Odoo is used across manufacturing, distribution, retail, services and many other sectors. During discovery we confirm the fit for your specific processes.

Can Odoo replace our accounting software?

Yes. Odoo Accounting can replace standalone accounting tools, or we can integrate Odoo with your existing accounting system if you prefer.

How many users can Odoo support?

From a handful to hundreds of users, depending on hosting and configuration. We size the infrastructure accordingly.

FAQ

Security & support

How do you keep our data secure?

Role-based access, encrypted connections, secure credential storage, backups and NDAs. See our data protection approach.

What support do you offer after launch?

A warranty period on fixed-price projects, plus optional monthly or annual support plans with defined response times.

Can you support a system you did not build?

Yes. We start with an audit, document what exists and then take over maintenance.

Still have questions?

We are available 24/7 and typically reply within a few hours.

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